Privacy Policy
Last Updated: 05/11/23
This privacy policy explains how ToneScholar uses the personal data we collect from you when you use our website.
•
What data do we collect?
•
Do we collect children’s data?
•
How do we collect your data?
•
How will we use your data?
•
How do we store your data?
•
What type of marketing do we do?
•
What are your data protection rights?
•
What types of cookies do we use?
•
How can you manage your cookies?
•
What about the privacy policies of other websites?
•
How do we make changes to our privacy policy?
•
How can you contact us?
What data do we collect?
ToneScholar collects the following data:
•
Personal identification information (Name, email address, phone number, etc.)
•
Usage data of the ToneScholar services
Do we collect children’s data?
Children under 13 may not use ToneScholar’s services. We do not collect, use, or disclose personal information from anyone under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at
support@tonescholar.com. Such requests are subject to ToneScholar’s verifying to our satisfaction that the requester is in fact the child’s parent or legal guardian.
How do we collect your data?
You directly provide ToneScholar with most of the data we collect. We collect data and process data when you:
•
Register a new account or update your information in an existing account either online or in one of our mobile applications
•
Place an order for any of our products or services
•
Voluntarily complete a customer survey or provide feedback or communicate on any of our message boards or social media pages via email, text, or online chat
•
Use or view our website via your browser’s cookies
How will we use your data?
ToneScholar collects your data so that we can:
•
Process your order and manage your account
•
Communicate with you via email or other forms of communication about special offers on other products and services we think you might like
We may disclose personal information that we collect, or you provide as described in this privacy policy to contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
When ToneScholar processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
ToneScholar securely stores your data with Google Cloud Platform and Amplitude, where access is limited to ToneScholar employees via the Principle of Least Privilege, which stipulates that each employee only has access to the minimum set of user data required to enable them to complete their job responsibilities.
ToneScholar will keep your personal identifiable information data as long as your account is active in order to save your progress, account settings, and maintain your ability to log in to your account. You way deactivate your account in your Settings. Within 18 months of deactivation or within 30 days of your request to
support@tonescholar.com to have your data deleted (whichever is sooner), we will delete your data manually or automatically.
What type of marketing do we do?
ToneScholar would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop ToneScholar from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please log in and navigate to your Settings page, where you will be able to opt out.
What are your data protection rights?
ToneScholar would like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:
•
The right to access – You have the right to request ToneScholar for copies of your personal data. We may charge you a small fee for this service.
•
The right to rectification – You have the right to request that ToneScholar correct any information you believe is inaccurate. You also have the right to request ToneScholar to complete information you believe is incomplete.
•
The right to erasure – You have the right to request ToneScholar erase your personal data, under certain conditions.
•
The right to restrict processing – You have the right to request that ToneScholar restrict the processing of your personal data, under certain conditions.
•
The right to object to processing – You have the right to object to ToneScholar’s processing your personal data, under certain conditions.
•
The right to data portability – You have the right to request that ToneScholar transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at
support@tonescholar.com.
What are cookies?
Cookies are small text files stored on your web browser that enable certain functionalities like remaining logged-in to a website and the collection of visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit
allaboutcookies.org.
How do we use cookies?
ToneScholar uses cookies in a range of ways to improve your experience on our website, including:
•
Understanding how you use our website
•
Optimizing the performance of the ToneScholar services for you
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses cookies in the following categories:
•
Functionality – ToneScholar uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used
•
User Analytics – ToneScholar uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address.
How can you manage your cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser; however, the Tonescholar service will not function as a result.
What about the privacy policies of other websites?
The ToneScholar website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
How do we make changes to our privacy policy?
ToneScholar keeps its privacy policy under regular review and places any updates on this web page.
How can you contact us?
If you have any questions about ToneScholar’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at
support@tonescholar.com.